Frequently Asked Questions

General Questions

What is OrionScripts?

OrionScripts is a marketplace for premium PHP scripts and web applications. We provide high-quality, ready-to-use solutions for various business needs.

How do I purchase a product?

Simply browse our products, select the one you need, choose your license type, and proceed to checkout. You can pay using various payment methods including credit cards and bank transfer.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers.

Licensing Questions

What is the difference between Regular and Extended licenses?

A Regular License allows you to use the product on a single domain, while an Extended License permits use on multiple domains or for commercial redistribution projects.

Can I use the product on multiple domains?

Only with an Extended License. The Regular License is limited to one domain.

Can I modify the source code?

Yes, you have full access to the source code and can modify it to suit your needs.

Technical Support

Do you provide technical support?

Yes, we provide 6 months of free support with every purchase. This includes bug fixes, installation assistance, and general guidance.

How do I get support?

You can submit a support ticket through your dashboard or email us at support@orionscripts.com

What if I need support after 6 months?

You can purchase extended support separately from your dashboard.

Installation & Updates

Is installation included?

We provide detailed installation documentation. Installation service can be purchased separately if needed.

Do I get free updates?

Yes, you receive free updates for 6 months from the date of purchase.

What are the server requirements?

Requirements vary by product. Please check the product description for specific requirements.

Refunds

What is your refund policy?

We offer refunds within 14 days if the product has technical issues that cannot be resolved. Please review our full refund policy in the Terms of Service.